Adventist Information Ministry (AIM) operates under the direction of the North American Division of Seventh-day Adventists®. For over 25 years, our contact center has been assisting the church’s evangelistic outreach efforts by serving as a bridge between ministries and the local field.
Using our Outbound Services, we can design a phone ministry program suited to your specific needs and budget. We can serve you in:
- Developing Personal Connections: Want to build stronger relationships with your clients? Connect with them on a personal level? Show them your genuine interest with a phone call that will make them feel like they’ve just talked to a friend. Each call is handled with uniquely spiritual professionalism.
- Fundraising: Could you use some financial support? Use our teleministry program to raise funds while building stronger relationships with your general donors. AIM operators are trained to conduct specialized campaigns to raise funds for your ministry. Allow us to be your mouth piece to voice your needs!
- Upselling/Cross-Selling: Have a product that will complement a client’s previous order, but still not sure how to get the word out? We can help! Upselling and cross-selling can expose a customer to other options he or she may not have considered previously. Enhance the value that your client receives from your organization.
- Providing Customer Care: Letting customers know that you care is important in building relationships. A typical company receives around 65% of its business from existing customers. Take care of these customers by going the extra mile in giving them a call and answering their questions.
- Conducting Surveys: Measure your results in the form of a telesurvey. Use our team to collect data, measure results, and find out about your clients' past experience with a product.
- Renewing Subscriptions: Wanting to find a way to secure the subscribers to your publications? Our operators will assist your ministry in renewing subscriptions for your publications in a friendly manner.
- Offering Prayer Ministry: As God’s agents, we are here to minister to the needs of your clients in prayer. Each call is handled with genuine care and concern, as our operators take each person’s request and pray for them on the phone.
- Creating Custom Services: Something you’ve thought about to enhance your ministry that’s not on this list? Let us know, and we’ll customize an outbound campaign to suit your needs!
You can reach our Outbound Coordinator, Melissa, by e-mail (melissaw @ callaim.org) or by phone (1-800-253-3002, option 7).